When it comes to the number of workers’ compensation claims filed, research shows that your supervisor can make or break your operation, says Brian Linhardt, agricultural personnel management adviser at the University of California.

Several recent studies, cited at this year’s Workman’s Compensation Symposium in Sacramento, Calif., found the No. 1 factor for an increase in workers’ compensation claims was not related to the type of work being done but to the supervisor.

The studies showed that within any business, the work that employees were doing or the varying positions that they held made less difference in total claims filed than how their supervisors treated them. In other words, if workers felt the supervisor was fair and they were satisfied with management, the number of claims went down significantly, points out Linhardt.