“Being a boss is hard,” Kevin Daum writes in Inc. magazine. “People don’t naturally wish to have one. And not everyone aspires to be one. But most people are anxious to follow a good leader, and most organizations live and die on the quality of the leaders who run them.”
The foundation to building and sustaining a great business is the belief that what you do is important. How you’re able to permeate this feeling among others within your organization plays a big part in determining your future success.
Companies like Toyota want every individual feel committed and loyal to the company. That means designating highly motivational and dedicated trainers, so employees are exposed to the best the company has to offer. Jeffrey Liker and David Meier, authors of the book, Toyota Talent, identify attributes they feel trainers of new employees must have.
Willingness and ability to learn
A true master trainer is also a master student, write Liker and Meier. As an employer, are you a continuous learner? This desire and ability to grow and reinvest in your own learning helps you be a better teacher to others.
Adaptability and flexibility
While trainers must have core skills and competencies, they also need to be adaptable. Events happen and issues arise – as a leader, how you respond to changes has a profound effect on your employees, both positive and negative.
Genuine caring and concern
The veterinarian/trainer/mentor at one of the most successful pork operations in the country says, “There is no magic bullet,” but if such a thing exists, it is the Golden Rule. That fact is both simple and complex, meaning people know that treating others the way they would want to be treated is what they should do, but few people are effective in accomplishing it. People usually can sense when a boss or trainer is genuinely interested in them and cares about them, and vice versa. If trainers do not have genuine caring and concern, their attitudes and behavior will negatively influence employees,” say the authors. “It is relatively easy to spot these characteristics in people: They are the ones who naturally make efforts to help others learn, without being asked to do so.”
Whether working with family members, children, your leadership team or employees, patience truly is a virtue. If the person designated as trainer is easily upset or frustrated, he or she will be unable to remain committed through the time period in which employees are learning a new skill.